Do you have to do any extra work for downgrading, for which you are charging this amount? Moreover I don’t see a reason to charge anything extra from the customer when he/she is downgrading.
I would have been happy with the silver package too. Just as I told on the phone, I had NOT opted for any platinum package myself. Since I was not told about the downgrade charges at the time of purchasing dish tv, I had asked you for website link that has more information about downgrade charges, or the page number in the manual that accompanied the installation that contains the information. This is not the information I was expecting as you have already told on phone the same thing. Here is an excerpt of my email correspondence with them: And to my surprise there is no mention of this charge on their website or any service manual, and they have confirmed the same. That simply means every-time I don’t have enough money to pay for a high value pack and want a lower one, these people will squeeze my throat even more. Moreover, on inquiring from Dish TV, I came to know that I must pay an additional "downgrade" charge if I want to subscribe to a lower value package than the one I currently have.
What the ****!!! So now we have to pay for viewing free channels too? On getting deep into the matter, I came to know that all service providers in India like Tata Sky etc. But to my surprise they also stopped all FTA channels. My Dish TV subscription expired, and I couldn’t recharge on time.
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